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R M S Tile

34 inquiries |
Tile Contractors

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47 Saint Brendan Way
Salinas, CA 93906 | Get Directions

(831) 261-6406

Monday - Friday 7:30 AM - 5:00 PM
Call for Estimate 831-261-6406

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/18/2015 Adrian A.

Reasonable price and professional service!

I had a number of services provided by RMS Tile, all of which I was pleased with. My bathroom shower and floors were tiled, they also provided backsplashing services. I was given a reasonable price and professional service. My recommendations are given

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against R M S Tile closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

R M S Tile is a licensed, professional, tile contractor in California. R M S services the Salinas, California area and specialize in Kitchen, Bath, Outdoor Kitchens for both Residential and Commercial clients.

Primary Contact:	Rene M. Siason (Owner)
Business Started:	9/20/2014
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Licensing

California State Contractors License Board

Verified License

License Number: 996950
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

RMS

RMS Tile

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Contacts:
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