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Raging Waters

208 inquiries |
Amusement Parks

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111 Raging Waters Drive
San Dimas, CA 91773 | Get Directions

(909) 592-8181

http://ragingwaters.com/

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Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/16/2013 Michelle K.

A rule needs to be enforced

Practically every female who goes on the Flowrider attraction (body board ride) ends up having her breasts exposed. I think it is disgusting that all the men are sitting on the bleachers in front of the ride watching this especially because a lot of these girls are under 18 years old. I cannot believe with all the clothing rules they have in the park they don't enforce a rule that a female must have on a wet suit shirt to be able to ride. I cannot understand how this is has been aloud for so long in a family park. Please help me get this rule enforced by writing a complaint to the corporate office.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Raging Waters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Raging Water offers over 50 beautifully landscaped acres, 36 slides and attractions, plus a sand beach, there is outRAGEous fun for guests of all ages.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Mark Whitfield (General Manager)

Charlie Martin (Assistant General Manager)

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