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Ramon Grocery & Dollar Store

19 inquiries |
Independent Grocery Stores

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4001 North 7th Street
Philadelphia, PA 19140 | Get Directions

(267) 928-2539

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/2/2019 Rhonda B.

I received a refund after I cursed them out, it's wrong that they should just refund your money without being talked about in Spanish.

I purchased some food from the store when I opened my food it had no meat in it I took it back and ask why I didn't have any meat on it the man said he don't know what do I want him to do I told him I want my money back because there was no more done he got a attitude told me it's not his fault he started getting smart so I asked why his was filled with meat and mines wasn't he still got nasty with me so the girl gave me my money back and he said something in Spanish I told him speak English that I will never come in his store again we started arguing so I told him you are a trip watch I report your ass for selling loose cigarettes that's when he really got mad this store barely has stuff in it they barely speak English and they are ignorant and prejudice I might live in this area but it's not Spanish owned.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ramon Grocery & Dollar Store closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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