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R&J Southern Homecooking

171 inquiries |
Full Service Restaurants

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8852 Rosecrans Avenue
Downey, CA 90242-5238 | Get Directions

(562) 408-2960

http://www.rjseaandsoulfood.co...

Sunday - Thursday: 10:00 am - 9:00 pm
Friday and Saturday: 10:00 am - 9:30 pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/14/2018 David K.

Spit in food

I went in there weeks an bought food. The girls where talking to the girl telling her record the person and the one girl wasnt with that but then when the food came out the one that looks like a boy took it somewhere an came back an asked can u see it to the light girl an asked the kitchen to put more something on it that was so nasty to see that i couldnt believe they spit in our food then the 2 girls was rubbing an kiss in the back while customer are waiting an drinking beer in brown bags on the clock who does that they need to be closed o an after all that there was fly in the bottom of my cup they are very nasty in there idk how they have A on they door Go and check it out an have them closed cause its not right employees drinking on the job an spitting in ppl food thats not right

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against R&J Southern Homecooking closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

R&J Southern Homecooking freshly prepares real comfort food, food for the soul with generational family recipes from Arkansas & Louisiana. Our food is made from scratch & with love.

Primary Contact:	Julie Peterson (Owner)
Business Started:	7/6/2011
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

RJ Sea & Soulfood Southern Homecooking

R & JS Family Restaurant

R & J's Cayenne Pepper Family

R & J Southern Home Cooking

Websites:

http://www.letseat.at/RJSH

Contacts:

Rosey Grier

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