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RCL Trucking, Inc.

37 inquiries |
Swimming Pool Contractor

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405 King Street
Bellingham, MA 02038 | Get Directions

(508) 726-2001

http://www.rclwater.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/23/2022 margaret S.

They are very angry awful people, don't use them. NO STARS!!!

Ordered pool water to be delivered on a Monday. They said if I could find anyone else sooner to go ahead. So, I did they were filling the pool on Thursday ( the week before ). As the other company filled RCL Trucking shows up with water no advanced phone call.. I said I was going to call them Friday morning to cancel the Monday water delivery. The driver (one of the 2 owners ) goy mad and said never to call them again. ( I felt I still had plenty of time to call and did not know they were coming ahead of schedule). Then the other brother who I had spoke to on the phone calls me and says "I am a f*****g b***h and a s****d c**t. " Never had an experience like that in my 65 years. No money transferred. Like other consumers to know they are very angry awful people and not to use them. NO STARS

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against RCL Trucking, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is swimming pool contractor.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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