Reader's Unlimited ratings, reviews and complaints - Prize Promotion Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Reader's Unlimited closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering a sweepstakes promoting prizes for fees in advance.

Primary Contact:	Judy Parrino (owner)
Business Started:	4/1/1995
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company telemarkets consumers, informing them they have won a prize and requesting a fee to be paid to claim the prize. Both state and federal law prohibit requesting fees for any prize already won, for any reason, whether it is disguised as taxes or shipping and handling. The primary function of companies of this type is to profit from the fees collected. Prizes are generally not awarded despite any promises to the contrary. Also, contacting the company may prove to be difficult because phone numbers only reach recorded messages and the company may operate from a mail drop box.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

I T B

International Trading Business

Judy's Jewels

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Reader's Unlimited

Complaints and Resolutions

Other Information