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Real Tile-Emporia, KS

4,111 inquiries |
Tile Contractors

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1128 Congress
Emporia, KS 66801 | Get Directions

(620) 803-2333

http://www.facebook.com/real-t...

9:00 AM - 5:00 PM Mon thru Fri (CST) 10:00 AM-4:00 Sat Please call for Appointment 620-803-2333

Company Rating

AAA

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Customer Reviews

based on 27 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/25/2018 Jack and Mary A.

I would recommend Tile Emporia to others and we will be using them again very soon.

Real Tile, Emporia did tile work for me about a month ago in our recreation room. The service was very good they did an excellent job explaining everything and were very easy to work with. They did offer some special features for the install, they used two tones of tile to accent the floor under the pool table this look is very aesthetically pleasing. Lewis works off a program where we could pick the source of the tile we wanted and in our case we could return the unused tiles, this was a real money saver. I would recommend Tile Emporia to others and we will be using them again very soon.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Real Tile-Emporia, KS closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

I am a professional installer, with over thirty-five years of experience in "custom" tile-setting and masonry. There is no job you can imagine, that I can't bring to reality; with the structural integrity to make it of lasting and quality standards.

Primary Contact:	Lewis White (Owner)
Business Started:	4/11/2012
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Emporia Tile

Real Tile Emporia

Real Tile

Websites:

http://www.houzz.com/pro/real-tile-emporia-ks

Contacts:
There are no additional contacts.

Other Categories:

Kitchen and Bathroom Remodeling

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