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Red Racks Thrift Store

15 inquiries |
Thrift Shops

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922 US Highway 7
Blue Springs, MO 64015 | Get Directions

(816) 874-8812

http://www.redracksthriftstore...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/22/2019 Amanda M.

This is very unprofessional. And I will keep reporting it as much as possible.

My family are all veterans. This location treats people like criminals. For instance I was trying to purchase a shirt that apparently I didn't notice I had a tag on it and they would not sell it to me for any price. I needed that shirt for that funeral. Honestly you can go to any store and get the same items for cheaper. They do not cater to Veterans. They're all about the prophet that they are making. Everything in that store is donated. I as a veteran should have been able to have that shirt at any price to be able to attend a funeral. I went next door to Goodwill and found me something else. Honestly I would like you to fire all your employees. Every one of them is rude I have witnessed the cashier's pocket money. You need to lower your prices. And quit treating customers like they're criminals. I would love to have a gift card. And you need to do something about the clothing that does not have tickets on it. They will absolutely not sell those to you. There's got to be a way to make an offer on merchandise like this.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Red Racks Thrift Store closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is thrift shops.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Red Racks Corporate Office

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

PO Box 32850, Kansas City, MO, 64171

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