Redfed Escrow, Inc. ratings, reviews and complaints - Mortgage Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

This company has a pattern of complaints alleging that they fail to return funds paid as a deposit to purchase a vehicle, or that funds are not received after a cancelling a transaction. Consumers allege the company fails to respond to phone calls.

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Complaint Closing Statistics

0 complaints against Redfed Escrow, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing escrow services.

Primary Contact:	Bonnie Griffin (Vice President)
Business Started:	2/16/1983
Social:

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Licensing

As of our last verification on September 13, 2005, this company's license, number 9631033 , with the Department of Corporations (DOC) as a California Finance Lender, is inactive. For the most up-to-date information regarding license status, consumers may contact the DOC by calling (213) 576-7514 or by visiting their website at www.corp.ca.gov/fsd/lic. information regarding license status, consumers may contact the DOC by calling (800) 347-6995 or visiting their website at www.corp.ca.gov/fsd/lic.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

R F S Escrow Company

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Redfed Escrow, Inc.

Complaints and Resolutions

Other Information