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Regional Supply Centre, Inc

108 inquiries |
Office Supplies - Sale by Deceptive Telemarketing

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285 West 6th Street Suite 106
San Pedro, CA 90731 | Get Directions

(310) 832-7722

http://www.rscink.com

Company Rating

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Regional Supply Centre, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the telemarketing as well as direct sales of office supplies.

Primary Contact:	Steve Robinson (Customer Service Manager)
Business Started:	12/1/1984
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When contacted by telemarketers, rather than make an immediate decision, insist the caller confirm the offer and all verbal promises in writing. To minimize misunderstandings, designate one employee to whom all calls regarding equipment or supplies must be directed. If unordered merchandise arrives, write to advise the company of your intent to consider the shipment a free gift unless pickup is arranged in a reasonable length of time. Send your letter by certified mail to obtain proof of receipt. Keep copies for your records.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

R S C

Regional Supply & Distribution Center, Inc.

Regional Supply Center, Inc.

Websites:
There are no additional web sites.

Contacts:

Richard Grea (Owner)

First Name:

Last Name:

Email Address:

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