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Reputation Report

Relax Inn

  58 inquiries |
Hotels

810 E Fifteenth St
Yazoo City, MS 39194-7607
| Get Directions

(662) 746-1388

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/27/2022

Bill the property owner is very disrespectful to his customers it's ongoing disrespect he pulls gun on my boyfriend recently like a few weeks ago he does not care about his customers he's very unprofessional he rents out hourly rooms for 25 dollars an hour he over charge for the rooms 46 dollars for a one bed and 50 dollars for a 2 bed a night and the rooms doesn't have a telephone anything could happen majority of the rooms don't have heat or microwaves the rooms have bed bugs especially in room 112 some of the rooms doesn't have TV's he doesn't have proper cleaning supplies for his employers they don't use Lysol covid is to bad he does not sanitize these rooms at all he cut off the light switch in the room after he takes your money for rent which you n him had an agreement on payment the rooms have mold n bed bugs and he's aware of it all he doesn't care at all when u tell him about it he jus says okay windows are shattered mold is in room 117 inside the couch he doesn't even have a vaccum cleaner for his workers they have to sweep the floor with a broom he pays some of them under the table 3 dollars a room he's very unprofessional bill is a sd exscuse for a buisness owner he lied on his ppp Loan application that he has 11 employees this hotel goes by 2 names gateway inn and relax inn he got a PPP loan for both of those buisness names and Yazoo city Ms does not have a gateway inn hotel at all he's very rude he lives here at the hotel he doesn't answer the phone

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Relax Inn closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is Hotels And Motels

Primary Contact: Bill Patel (Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.