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Rent A House

  140 inquiries |
Real Estate Rental Service

8952 1/2 State Street
South Gate, CA 90280
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(323) 564-1555

Company Rating

BBB

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

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Complaint Closing Statistics

0 complaints against Rent A House closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This comapny's business is providing listings of house and apartment rentals for fees.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with this type of service, is that complainants allege misrepresentation of services. Specifically complainants allege: these companies fail to provide refunds, properties were taken directly from websites or the newspaper, that the rentals did not exist or were previously rented or did not meet the complainant's criteria, they infer that they have relationships with landlords when none exists, or they advertise rentals in the newspaper at attractive prices but have no such rentals available. Companies offering rental lists, either as prepaid rental services or as credit reporting services providing free lists, must be licensed by the State Department of Real Estate and maintain a $10,000 bond for each of its locations. To verify licensing call, (916) 227-0931 or visit www.dre.ca.gov. According to California Law, contracts must include the prospective tenants' specifications for the rental property, a clause in bold type letter outlining the small claims court remedy available, and a right to refund in bold capital letters. A full refund shall be made, if the client is not provided at least three rental properties meeting the tenant's specifications within five days after execution of the contract, unless a rental is obtained utilizing the service. The request for return of fees must be made within ten days following the five-day period by delivery or certified mail and all fees over $50 shall be refunded to the tenant, if a rental is obtained other than through the company's services or the client does not obtain a rental. The client must make demand for a partial refund by supplying reasonable documentation within ten days after the contract expiration. For a complete report on this subject, select the Topics of Interest rental section of our website at www.labbb.org.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

House Rentals

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.