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1st Team Staffing Services, Inc complaints

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6731 Columbia Gateway Drive Suite 130
Columbia , MD 21046 | Get Directions

(443) 285-0018

http://1stteamstaffing.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against 1st Team Staffing Services, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against 1st Team Staffing Services, Inc

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5/1/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

4/5/2022

Extremely unprofessional, unorganized and disrespectful. I was sent on a job interview and the company didn't even have my paperwork that First Team Staffing Service Inc was supposed to send over. I was in a car accident and the someone from the Staffing agency called me with and a rude and disrespectful manner because someone hit my car from behind. I was told to go straight to the Job site not come into the agency at 7am so once again someone called my phone from the agency being disrespectful because I was going straight to the job site instead of coming to the Staffing agency. Than I was told don't go into the job site since I didn't come into the Staffing agency. The job didn't start until 8am which is 13 minutes from my home. I am disabled individual. Resolution Sought I lost out on a job opportunity, because they were very unprofessional and extremely unorganized along with losing out on money.

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