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230 Herbs LLC complaints

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PO Box 156
Evans, GA 30809 | Get Directions

(310) 595-4298

https://230herbs.com

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Total Amount in Dispute:
$359.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

6 complaints against 230 Herbs LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
6	Unanswered

6 complaints against 230 Herbs LLC

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2/28/2024

RESPONSE: Complaint was not answered Amount in Dispute: $130.00 Amount Settled: $0.00

Customer Complaint

2/28/2024

Need conformation/receipt. No conformation information given after placing order placed on 020824. Repeated attempts to resolve this issue have yelled no results. Please email information to my email address above and/or text to my phone number shown above. If you cannot/will not comply cancel the order and refund money. Resolution Sought Respond with the information requested. Send tracking # if shipped.

7/21/2022

RESPONSE: Complaint was not answered Amount in Dispute: $65.00 Amount Settled: $0.00

Customer Complaint

6/27/2022

Ordered herbs from christian tv program end Jan 2022, $65 debit asap. after 3 mths nothing. Common business practice is debit when product is shipped not b4. My cking stmt had Inspirational Tabernacal 770-225-8038/posing as a christian. I called begin May talk to Mary ext2, she stated small company Dr Gunn would have to ok refund.? called her like every 2wks to no avail. once she said 'refund in process' it never was. I explained I was going to TBN,DAYSTAR,IMPACT,BBB, re his unchristian practices she needed to tell him that. she said she would give msg. He's fleecing flock uses tv networks as platform, if you google him you can see other dissatisfied persons. he needs to be shut down. there's probably others/elderly that forgot they ordered lost $. you would think the tv networks vetted their guests that are selling products to the flock. Resolution Sought refund & him to stop advertising on tv fleecing people

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