Find a reputable business?

Complaints and Resolutions

3 Guys Vape and Tobacco complaints

Read Complaints File Complaint View Full Report

115 North Locust Hill Drive, Suite 117
Lexington , KY 40509 | Get Directions

(859) 309-0535

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$41.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against 3 Guys Vape and Tobacco closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against 3 Guys Vape and Tobacco

Sort by

1/22/2024

RESPONSE: Complaint was not answered Amount in Dispute: $41.38 Amount Settled: $0.00

Customer Complaint

12/27/2023

I am a loyal customer to this business. they decided to sell me a defective product in their drive through and didn't replace it. The product was FAKE. They are selling FAKE vapes, not FDA regulated dangerous to our community. I was on there online profile and they have done this to HUNDREDS of people. They aren't running their business with any morals or regards for the safety or satisfaction of their customers and the community Resolution Sought Products to be real and work. Not cheap knock offs. Customer/ exchange policy to be updated.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile