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313 Media Inc complaints

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313 5th Street 4L
Jersey City, NJ 07302 | Get Directions

(800) 774-6950

http://www.alldaygadget.com

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Total Amount in Dispute:
$50.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against 313 Media Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against 313 Media Inc

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2/3/2022

RESPONSE: Complaint was not answered Amount in Dispute: $49.95 Amount Settled: $0.00

Customer Complaint

1/6/2022

After being charged $7.95 for something I want and yet I have to receive, they charge my account for $49.95 and I have no idea for what s I did not order anything. I cannot get through on the phone it just says person is unavailable and they never called back and I never get to a live person Resolution Sought I want $49.95 refunded and if I don't receive anything I guess I need the $7.95 as well but for sure the $49.95 is all I want rectified at this time. I also would like to be able to talk to someone from this weird website.

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