Complaints for 3D Imaging Systems in Chatsworth, CA

20700 Plummer Street
Chatsworth, CA 91311 | Get Directions

(818) 717-9553

http://www.3dis.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to process and return photos or film sent for processing. Customers complain they send in film, but never receive back developed photos or their film from the company. Also, customers complain they experience difficulties in reaching the company to inquire about delivery delays. The company responds to some complaints by delivering processed film and prints, or offering other adjustments. Some complaints are closed as disputed. Customers are not satisfied with the company's response. Most complaints remain unanswered.

Complaint Closing Statistics

0 complaints against 3D Imaging Systems closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

3D Imaging Systems complaints