Customer Complaint
8/11/2023
On May 16,2023 I was involved in a Auto accident which was deemed the other driver's fault. On May 19,2023 I took the vehicle to 3M Auto collision to get a estimate located at 601 E. Pontiac Street Fort Wayne Indana 46802,I was given a estimate of approximately 3600 dollars, I then dropped the vehicle off at 3M Auto collision on May 27,2023, then on 6/1/2023 I took 1,000 dollars to 3M Auto collision to get started on the repairs, on or about June 14,2023 I went to 3M Auto collision to see what progress had been made, I was told by Larry Martin that the vehicle would be complete on 6/18/2023 the following week I again went to 3M Auto collision to check on the progress, I was told that they were waiting on the bumper cover to be delivered on June 28,2023 I again went to 3M Auto collision to check on the repairs, I was told again they were waiting on the bumper cover to be delivered, but the repairs would be complete by 7/4/2023 and if I could pay the balance of 2,000 dollars so that the employee's could be paid on July 1,2023 I paid 2,000 dollars, I did not receive my vehicle until July 8,2023, upon getting the vehicle I inspected the vehicle to discover, 3M Auto collision, Larry Martin were paid for services that were never rendered, the bumper cover was attached over a bent frame rail which I was factiously told that whatever work that needed to be done would be done, when inspecting the vehicle I noticed that the battery that I purchased on 4/13/2023 was gone ,theft
Resolution Sought
I would like to have a full refund for this service, the job was estimated to take 4 days to complete 3M Auto collision had my vehicle for 42 days, this constitutes corrupt business influence, theft, fraud for the services paid for that were not rendered.
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