Find a reputable business?

Complaints and Resolutions

555 Ink complaints

Read Complaints File Complaint View Full Report

1861 North Gaffey Street, Suite J
San Pedro, CA 90731-1259 | Get Directions

(424) 558-1193

http://www.555stickers.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$523.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against 555 Ink closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against 555 Ink

Sort by

10/23/2022

RESPONSE: Agreed to make an adjustment Amount in Dispute: $523.40 Amount Settled: $0.00

Customer Complaint

9/27/2022

Placed an order 42 days ago. Brandon told me a couple days after it would take 10 business days for estimated time on arrival. I messaged back two weeks following, and they told me just a couple more days. Still no tracking number or any sign of shipment. I reach out a week later, and finally I got a hold of him on the phone and he said a part of the order is taking a while to get there and in the next couple days if it doesn't arrive on his end, he would ship out the part of the order that is ready. It has been another week and I called several times and he messaged me back he'll email me when he gets to the shop. I have heard nothing. I called several times after and directs me directly to voice mail. I called on a different phone and it rings normally. It seems he has blocked my phone number from contacting him and his business. Resolution Sought Refund or my original order

Company Response

10/17/2022

We worked out arrangements to get the order satisfied with customer already

Customer Rebuttal

10/18/2022

555ink is providing a discount for original purchase.

Company Final Response

10/19/2022

Customer says they closed the claim. I dont know how to do this on my end

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile