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1861 North Gaffey Street, Suite J
San Pedro, CA 90731-1259
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(424) 558-1193

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against 555 Ink closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against 555 Ink

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RESPONSE: Agreed to make an adjustment Amount in Dispute: $523.40 Amount Settled: $0.00

Customer Complaint


Placed an order 42 days ago. Brandon told me a couple days after it would take 10 business days for estimated time on arrival. I messaged back two weeks following, and they told me just a couple more days. Still no tracking number or any sign of shipment. I reach out a week later, and finally I got a hold of him on the phone and he said a part of the order is taking a while to get there and in the next couple days if it doesn't arrive on his end, he would ship out the part of the order that is ready. It has been another week and I called several times and he messaged me back he'll email me when he gets to the shop. I have heard nothing. I called several times after and directs me directly to voice mail. I called on a different phone and it rings normally. It seems he has blocked my phone number from contacting him and his business. Resolution Sought Refund or my original order

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Company Response


We worked out arrangements to get the order satisfied with customer already

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Customer Rebuttal


555ink is providing a discount for original purchase.

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Company Final Response


Customer says they closed the claim. I dont know how to do this on my end

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