Find a reputable business?

Complaints and Resolutions

6K & Under Auto Sales complaints

Read Complaints File Complaint View Full Report

1701 North Broadway Road
Lexington, KY 40505 | Get Directions

(859) 299-5500

http://www.6kandunder.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against 6K & Under Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against 6K & Under Auto Sales

Sort by

6/23/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

5/28/2021

I am making payments on a 2007 Toyota Camry from this dealership. It had a 3 month warranty on it. The exhaust and the oil has issues. I brought the car into them to fix it. They failed to fix it they said they fixed it clearly they have not. They told me for 6 weeks to bring the car in but when I brought it in they said they never told me to bring it. Therefore my car is not fixed. The lady at the desk had a really nasty attitude made us leave the store said she can't help us and refuses to let us speak to the boss. The man over the repairs just flat out called us liars and said he never told us to bring it in. My oil is leaking my exhaust is loud. This is unacceptable to continue to tell us bring it in and then when we do call us liars and send us home. Resolution Sought Fix my car like I've been promised or put me in a car that works properly or I can get it fixed elsewhere and they can pay for it.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile