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1625 North State Road 7
Hollywood, FL 33021
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(954) 518-0305

http://www.7-11tire.net

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Total Amount in Dispute:
$440.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against 7-11 Tire closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against 7-11 Tire

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5/19/2025

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $440.00 Amount Settled: $0.00

Customer Complaint

4/10/2025

Went to this place to purchase two brand new tires. They gave me two old tires when I went there to ask why I was given old tires. The manager told me he did not want me here. Tried to give me some cheap tires and told me he will call the police or I would have to give out because he gave me old tires. Called the police said because it's a civil matter I can either take the cheap tires they are giving me and take him to court was told I would be trespassing so as they put in the old tire I was told because this company cheated out of my money gave me 2 low quality tires Resolution Sought Refund me my money or give me the tires I paid for

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Company Response

5/7/2025

Husband for this woman came to my shop and he asked me 2 new tires, I showed him 2 brand goodyear and zeetex and take goodyear for $440 and later he try to change another 2 tires more for amount of $400 but h did not has money, after he came back with his wife as he said and she start shouting in my shop and we gave her other 2 tires brand new and return $100 because good year more expensive for zeetex. She said it is used but we show policeman and her sticker on tires. So her husband pay $440 and return to him $100 so we reduced the price because she choose another brand. see attached.

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