Find a reputable business?

Complaints and Resolutions

92 Powersports complaints

Read Complaints File Complaint View Full Report

3711 US Highway 92 East
Lakeland, FL 33801 | Get Directions

(863) 968-6406

http://92atvrepair.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,983.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against 92 Powersports closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against 92 Powersports

Sort by

4/24/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,982.68 Amount Settled: $0.00

Customer Complaint

3/29/2022

I bought a 2021 Apollo 140 dirt bike from 92 Powersports llc the address is 3711 us hwy 92 east Lakeland Florida 33801 (863)968-6406 And it has barely been rode we bought it on February 26, 2022 and by March 15, 2022 it has fallen apart all of the spokes on the back rim have either broken or fallen off the bolt that holds the back tire on came out all the exhaust is falling off the spring on the kickstand has broken off the chain guard fell off both tires won't keep air in them and the bolt on the frame came out my son almost got hurt because of this Resolution Sought I would like them to fix everything that I have stated is wrong with the dirt bike and not out of my pocket because they sold us a lemon

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile