Find a reputable business?

Complaints and Resolutions

A-L Financial Corp. complaints

Read Complaints File Complaint View Full Report

1551 North Tustin Avenue Suite 400
Santa Ana, CA 92705 | Get Directions

(818) 409-0025

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$3,628.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaint Closing Statistics

1 complaints against A-L Financial Corp. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against A-L Financial Corp.

Sort by

9/10/2023

RESPONSE: Complaint was not answered Amount in Dispute: $3,628.00 Amount Settled: $0.00

Customer Complaint

8/15/2023

Al financial repod my vehicle without giving me reasonable time to get it out the impound upon finding out a few days later they sold my vehicle I was unable to get it back they left no information to why they would sell it before I could satisfy the payment I feel I am not obligated to pay for a vehicle I no longer have because AL financial sold it before I could get it back it was sold at auction Resolution Sought They sold my financed vehicle I had a loan on I had more then half the vehicle paid for then they sold it from right up under me making me careless jobless and homeless so they were paid at auction for the vehicle in question I do not owe anything else.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile