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Complaints and Resolutions

A Steam Carpet complaints

18653 Ventura Blvd. Suite 132
Tarzana, CA 91356
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(310) 838-8877

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege they contracted with this company based on advertised low rates for carpet and upholstery cleaning services. After services were performed, technicians allegedly presented customers with invoices with total prices greatly exceeding the advertised prices. Some customers complained of invoices totaling several hundred dollars. The company responds to most complaints by agreeing on a reduction of the amount due, and explaining that additional services were provided other than the advertised cleaning. Some complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against A Steam Carpet closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against A Steam Carpet

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