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A// Two Sup Taxi Poughkeepsi complaints

5 Reservoir Street
Poughkeepsie , NY 12601-1505
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(845) 418-0998

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Total Amount in Dispute:
$20.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against A// Two Sup Taxi Poughkeepsi closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against A// Two Sup Taxi Poughkeepsi

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2/20/2024

RESPONSE: Complaint was not answered Amount in Dispute: $20.00 Amount Settled: $0.00

Customer Complaint

1/25/2024

I was at 10:4 9 Violet Ave. last night and this taxi company was in the area on their way back to Poughkeepsie when I had called them for a ride to come back to 803 Violet Ave. and they charged me $20 to go a mile and a half down the road to drop me off and she was on the phone while driving slammed on her brakes because she almost missed the turn and threw me out of my seat and it should've only been a $10 fee to drive me from Dollar General at 10:40 9 Violet Ave. to 803 Violet Ave. instead of $20. When I had called, she said she was in the area because she was on her way back to Poughkeepsie and that she would pick me up and drop me off because she was on her way back to Poughkeepsie from Hyde Park. OK granted you're in the area and it's a mile down the road it was freezing cold out and you're gonna charge me $20 to bring me a mile down the road And when I called to make a complete with the owner she said well we're based out of Poughkeepsie so we have to go by that charge amount that's not correct if your taxi driver is already in the area they should charge for that area and everything so it should've been a $10 ride for a mile down the road not $20 . And she was on her phone and slammed on her brakes and almost missed my road to drop me off and she threw me out of my seat when she did that I could've gotten seriously injured for that. I want to file this complaint and I want to get reimbursed by them for them making me pay twenty dollars for a ten dollar ride. Resolution Sought I just want half of my money back which would be $10 because that driver was already in the area and instead of paying $20 I should've only paid $10 so I would like my $10 back from this business and this business is very rude this taxi company And the driver was so rude and she was on her phone and she slammed the brakes and I flew out of my seat because she almost missed my road because she was too busy talking on her phone. I just want my $10 back from them.

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