Complaints for A V Marketing in Azusa, CA - 13163391

375 North Citrus Avenue PMB 756
Azusa, CA 91702 | Get Directions

(562) 948-1622

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints alleging paying $60 to work at home, after completing samples the company fails to pay or to send more work to complete. One customer said that the company delivered the work to be performed but it included materials that were like what kindergarteners would do in class. The company responds to one complaint by providing a refund less $10, but the customer was dissatisfied as they promised a 100% refund. One complaint remain unanswered.

Complaint Closing Statistics

0 complaints against A V Marketing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

A V Marketing complaints