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Home Extended Supplemental Warranty Programs A W Autopro Complaints and Resolutions

A W Autopro complaints

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6837 Hayvenhurst Avenue
Lake Balboa, CA 91406 | Get Directions

(877) 787-3959

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege warranty coverage conditions and services are not the same as what is originally represented by sales persons aggressive sales tactics difficulty cancelling claims are not honored and dissatisfaction with the timeframe it takes to obtain refunds. Some complainants allege they are dissatisfied with customer service. ~~This company generally responds to complaints by explaining that warranty coverage is explained in the initial solicitation and also outlined in customers’ contracts. In addition company explains they do not approve or deny any claims as they are only the broker and not the warranty company responsible for processing claims. Company also responds by providing updates on the status of a claim processes cancellations issues refunds and apologizing for any miscommunications and poor customer service.

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Complaint Closing Statistics

0 complaints against A W Autopro closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against A W Autopro

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