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AAA Transporters complaints

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6340 SW 163rd Place
Miami , FL 33193-4428 | Get Directions

(888) 889-0939

http://www.transportmyautomobi...

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Total Amount in Dispute:
$2,650.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against AAA Transporters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against AAA Transporters

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8/8/2022

RESPONSE: Complaint was not answered Amount in Dispute: $2,650.00 Amount Settled: $0.00

Customer Complaint

7/13/2022

I went through them to have my vehicle transported from North Carolina to Huntsville. I bought the vehicle from a lady Luke from AAA quoted me a price $499 but when driver gets there he say $750, so I go get the money. He left I called him now he's heading to Birmingham and if I want my car it's going to be $800, so next morning we at $2150, take with him he said send $650. I can get car so I paid him with the broker Luke on the phone to verify still no car it be now 2 weeks. I have all receipt the he tells me charge it to game smh. Resolution Sought Get my car or pay me my $3000 dollars back asap they just took my money and car.

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