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Abe's Used Cars, LLC complaints

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8345 US-50
Hillsboro, OH 45133 | Get Directions

(937) 393-1245

https://www.abesusedcarsoh.com...

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Total Amount in Dispute:
$9,995.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Abe's Used Cars, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Abe's Used Cars, LLC

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5/13/2024

RESPONSE: Complaint was not answered Amount in Dispute: $9,995.00 Amount Settled: $0.00

Customer Complaint

4/17/2024

I was sold a vehicle they had bought at an auction, they knew there was problems with the turn signals. And the windshield wipers. Repeatedly broke. Later found out that recall had never been fixed. Which means it didn't pass rd checks by state highway patrol. Not to mention transfer case went out in less that 2 months. Completely unsafe to drive, nor would run. They had to remove the drive shaft just to get it out of the garage of the shop trying to fix it. No reverse nothing. Later causing me to wreck due to the weight and drive shaft having to be removed. Abes misrepresented the vehicle, that it was a good dependable vehicle, didn't need any repairs or anything. They had already tried to fix a recall, they acknowledged the wipers weren't working correctly. I specifically asked about recalls. They said nothing was recalled. I had to take it to a reputable dealer to Chevrolet products, to have those completely replaced. I have paperwork, this car lots been selling junk cars from Dayton auctions for years. Same deal with multiple people in town. Resolution Sought I'm not paying for that loan, they need to pay it and give me my 3,000.00 put down on it.

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