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Ability Recovery Services, LLC complaints

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284 Main Street
Dupont, PA 18641 | Get Directions

(855) 207-1892

http://www.abilityrecoveryserv...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Ability Recovery Services, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Ability Recovery Services, LLC

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1/7/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/12/2023

My name is Melissa Crozier today is Saturday December 9th I woke up to a phone call at 8:15 this morning from a debt collector. Prior to this I received a call yesterday around 12:15 noon the day before around 8:20 and the day before around 8:05 a.m. I have informed them that I am in the business as them not collecting debt but in a phone center and that I know the laws in the United States are from 9:00 a.m. to 9:00 p.m.. they are violating this law making harassing calls and I'm just trying to get a resolution. Resolution Sought To be taken off the ability Recovery Services phone list for them to mail me in the US mail only.

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