Find a reputable business?

Complaints and Resolutions

ABL Automotive complaints

Read Complaints File Complaint View Full Report

1110 Kennedy Memorial Drive
Oakland, ME 04963 | Get Directions

(207) 716-1301

http://www.ablautos.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against ABL Automotive closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
1	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against ABL Automotive

Sort by

4/1/2024

RESPONSE: Refuse to adjust, relying on terms of agreement Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/18/2024

I had bought a car with sticker on it saying passed inspection took to another place they said should not have passed the fixed my problem but my son just got a 25000 truck had nothing but trouble that company paid nothing to get fixed my son pd all they just need to be out of business screwing people over fake inspection stickers. Resolution Sought Pay my son back what he put into the lemon they sold him.

Company Response

3/20/2024

On Jan 10, 2024 Kyle purchased a 2017 Silverado with 92286 miles and we have a 30 day 1000 mile state inspection warranty but Kyle purchased an extended service contract for 3yrs or 45000 miles. On Feb 14 Kyle called us with an issue so we called Perks, a place that services vehicles for us, and set up an appointment for Kyle on the 15th to get the truck diagnosed. The truck was diagnosed and a claim was sent in to the warranty company but Kyle apparently needed his truck and said he was going to pay for it and file a claim himself to get reimbursed. I can't understand how the customer thinks we did anything wrong, the truck was running fine and something broke inside the motor and he put over 3000 miles on the truck. The screwing people and fake inspection stickers is an absolute lie and makes no sense. Art

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile