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Able Plumbing Services, LLC complaints

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1350 Radio Loop
Warner Robins, GA 31088 | Get Directions

(478) 919-1405

https://ableplumbingservicesga...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Able Plumbing Services, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Able Plumbing Services, LLC

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3/26/2026

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

3/2/2026

Business Name: Able Plumbing?Issue Type: Professional Conduct / Property Concern Complaint Description: On the date of the incident, a hose was placed from a unit being serviced by the above-named business into my privately maintained front yard, discharging plumbing water. I informed the worker on site that I did not consent to any water being drained into my yard due to sanitation concerns and the presence of my small dog. I contacted the business office to report the issue. I was informed the owner would follow up, after which the call ended. The owner later arrived at my residence to discuss the matter. During this interaction, he stated that draining water into my yard was comparable to rainfall and told me to "get a life." He also referred to his employees as "kids," later correcting the term to "young men." A neighboring resident witnessed part of this interaction and was addressed in a similar dismissive manner. The hose was removed and redirected elsewhere. However, I am submitting this complaint due to the manner in which my concern regarding my property was addressed. I did not hire this company and am not disputing the quality of their plumbing work. This complaint is solely regarding professional conduct, communication, and respect for private property. Resolution Sought I am requesting a written apology from the owner acknowledging the inappropriate language and unprofessional conduct, along with written assurance that future interactions involving private property and non-customers will be handled respectfully and professionally.

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