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ABLS complaints

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8556 Katy Freeway, Suite 102
Houston, TX 77024 | Get Directions

(713) 682-2100

https://ablstx.com/

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Total Amount in Dispute:
$8,600.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against ABLS closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against ABLS

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1/4/2023

RESPONSE: Complaint was not answered Amount in Dispute: $8,600.00 Amount Settled: $0.00

Customer Complaint

12/9/2022

The ABLS/ Alcoholic Beverage License Service company has been taking money from its customers for the past year. They are supposed to provide businesses with licenses to sell alcoholic beverages through the Texas State Alcoholic Beverages Commission. Instead Judith Blankenship the owner has been taking money and pocketing it from her clients. From my business alone she has taken 8,600. The Texas State commission has received many calls and all of the clients like myself will have to start over no forms have been filed. Right now I don't know how many clients there are out here but I'm sure thousands of dollars have been taken from unsuspecting clients. Our business is closed and we have to start over. How many other businesses are going through this. The money we could make right now could pay our employees for most of next year. We have had to lay them off and they have not worked for months. We have been waiting on the license. Judith didn't notify anyone of her clients we are finding out by calling the Texas Liquor Licensing Board. Please help us if there is any way possible. Resolution Sought Return money to myself and other unsuspecting clients whose services were not provided which were paid for. I am sure many customers have been affected.

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