Complaints for Abundant Golf in Huntington Beach, CA

16421 Gothard Street Unit A
Huntington Beach, CA 92647 | Get Directions

(877) 845-4653

http://www.aldgolf.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company telemarkets a 30 day trial offer for golf clubs and requires a credit card number for a security deposit. Customers complain the company charges the total golf club costs to their credit cards, without their authorization, instead of the $21.95 shipping and handling charge. The company responded in one case by trying to mediate the issue directly with the customer; however, the customer requested the company mediate the charges with their credit card company. All other complaints are unanswered.

Complaint Closing Statistics

0 complaints against Abundant Golf closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Abundant Golf complaints