Complaints for Acai Cleanse300.com in Glendale, CA

3600 Ocean View, Suite 2
Glendale, CA 91208 | Get Directions

(866) 440-7533

http://www.maximumacai.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unauthorized credit or debit card charges, false advertising, failure to honor their money back guarantee, and inability to obtain refunds. Other customers complain the product makes them sick, or does not work as advertised. Most complainants also allege that disclosures regarding the terms and conditions of the offer are unclear or that company representatives attempt to verbally change the conditions when contacted by customers to request refunds or credits. Some complainants allege they are unable to obtain RMA numbers to return products when attempting to cancel, or that when returning products, the company claims the products were never received. Others complain that although they are promised refunds, the company fails to send them.

The company responds to some complaints by agreeing to issue full or partial refunds, disputing allegations, or offering explanations or clarification of their policies, terms and conditions. Allegations of false advertising and incomplete disclosures are generally not addressed. A few complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

0 complaints against Acai Cleanse300.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Acai Cleanse300.com complaints