Complaints for Access Incorporation Services, Inc. in Woodland Hills, CA

21550 Oxnard Street, Suite 300
Woodland Hills, CA 91367 | Get Directions

(800) 788-9706

http://www.accessincorp.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege they paid for incorporation services, but failed to receive a corporation or were not provided any evidence that a corporation was applied for. Some complainants stated that they paid express fees, but failed to receive express service. Other complainants state that mistakes were made on their corporate papers; that the company requested more fees to correct or that their corporation was filed in the wrong state. Most complainants allege difficulty contact the company or obtaining status or answers to their questions. The company responds to one complaint by stating that the incorporating state was slow in returning the paperwork, that they were required to file twice. The complainant was not satisfied with this response as the company did not supply any evidence of a corporate filing or a corporation was not provided. All other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Access Incorporation Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Access Incorporation Services, Inc. complaints