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Account Recovery Services, Inc. complaints

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17235 North75th Avenue, Suite F115
Glendale, AZ 85308 | Get Directions

(480) 483-2190

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Total Amount in Dispute:
$400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Account Recovery Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Account Recovery Services, Inc.

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10/30/2023

RESPONSE: Complaint was not answered Amount in Dispute: $400.00 Amount Settled: $0.00

Customer Complaint

10/4/2023

I have been getting calls to pay my bill. I explain to them that it was not me and I was not paying. More than three people hung up on me. The last person claiming to be a manager would not give me the company name and called me stupid and said watch the new and stop passing bad checks. One of my point is I don't even own a check book. I want this remove from my credit. And to stop get threats that I'll be taken to court for a charge I don't have or ever had. Resolution Sought I want this remove from my credit. And to stop get threats that I'll be taken to court for a charge I don't have or ever had.

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