Find a reputable business?

Complaints and Resolutions

AccountNow, Inc. complaints

Read Complaints File Complaint View Full Report

PO Box 1966
San Ramon, CA 94583 | Get Directions

(866) 925-2036

http://www.accountnow.com

Online 24/7

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$43,991.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

Complaint Closing Statistics

33 complaints against AccountNow, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
2	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
31	Unanswered

33 complaints against AccountNow, Inc.

Sort by

1/24/2023

RESPONSE: Complaint was not answered Amount in Dispute: $1,300.04 Amount Settled: $0.00

Customer Complaint

12/29/2022

I've been trying to get back into my bank account for the last two months. I've even emailed them to try and get them to transfer my money to another bank account of mine. I haven't gotten a reply from AccountNow. Resolution Sought Transfer my money to the other bank account of mine. Because I 'm unable to get another card from them, due to the circumstances that led up to this issue. Thank You.

10/20/2022

RESPONSE: Complaint was not answered Amount in Dispute: $2,800.00 Amount Settled: $0.00

Customer Complaint

9/26/2022

Account now doesn't want to send me a new debit card I have been trying to get this card from them so I can pay my rent. And other bills that I have and that's my social security checks also I am tired of them and ready to go get me a lawyer too it has been three months and also I am behind on everything something needs to be done. Resolution Sought They need to send me my debit card NOW.

Load More Complaints

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile