Complaints for Accuscribe Transcription Services in Winnetka, CA

8329 Penfield Avenue
Winnetka, CA 91306 | Get Directions

(818) 998-5662

http://www.accuscribetranscrip...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to pay them for worked performed as per terms of their contract.

The company responds to complaints by accusing the complainants of breaching their contract, by not completeing work, or not satisfactorily performing services. In one case the company agreed to pay the complainant, however, the complainant claims no money was ever received.

Complaint Closing Statistics

0 complaints against Accuscribe Transcription Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Accuscribe Transcription Services complaints