Find a reputable business?

Complaints and Resolutions

Action Hyundai complaints

Read Complaints File Complaint View Full Report

1935 North 2nd Street
Millville , NJ 08332 | Get Directions

(877) 791-2156

http://actionhyundai.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$1,300.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Action Hyundai closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Action Hyundai

Sort by

3/21/2022

RESPONSE: Complaint was not answered Amount in Dispute: $1,300.00 Amount Settled: $0.00

Customer Complaint

2/23/2022

Went there to get my car fixed sat there for 2 months to tell me my motor prematurely failed without even tearing the motor down and looking wanted me to spend 11k on a new motor then cracked my front windshield that I had to pay 260$ to get fixed on top of the 1000 I paid them arldy they said the window alrdy had a crack so it was my fault that's bs cause the car didn't have a scratch on the window have a dash cam showing the window was fine dropping it off and cracked picking it back up Resolution Sought Would like a full refund and them to pay for my broken window

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile