Find a reputable business?

Complaints and Resolutions

Adan's Automotive complaints

1293 Candlewood Drive NE
Keizer, OR 97303
| Get Directions

(971) 209-5816

https://adansautomotive.busine...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Read More

Complaint Closing Statistics

1 complaints against Adan's Automotive closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Adan's Automotive

Sort by

10/13/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/17/2021

The first time I took my car to Adans Auto was the beginning of February. Adan Jr finished the tune-up on my 2003 nissan xterra. I was still having problems with it so I had a friend look at it. He discovered that my spark plugs where left loose. So I called and told him what had been found. The original problem still has been fixed. He got mad at me for assuming him of wrong doing. He managed to get me to second guess myself into thinking I was wrong. So I took it back to him. After it sat at his shop for a month he keep coming up with things that could be wrong. So he decided it was the main computer. He told me he was unable to find the part I needed and if I want I could try and find it. So I did and I had to wait for it to get here. When it did I took it to him and waited. Then he came up with what else he thought it was and replaced it so now I didn't need the part I got. So I paid another 300 and it still wasn't fixed. I was told it was my knock senor. Which is in the middle of the engine. I asked him about just relocating it on the outside of the engine. He told me no doin that would cause it not to work right. But he could do it for 300, cause he had to take the whole top of the engine off which would take a few hours. When he was done it now was running worse then when I took it there and getting worse everyday. So I had another mechanic look at it. He found that the knock senor was relocate on the outside of the engine. Adan Jr. Told me that he replace Resolution Sought I would like a refund and punitive damages

Read More