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Addresses of Distinction complaints

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2115 Hills Avenue Northwest
Atlanta, GA 30318 | Get Directions

(770) 436-6198

http://www.addressesofdistinct...

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Total Amount in Dispute:
$2,286.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Addresses of Distinction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Addresses of Distinction

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11/11/2021

RESPONSE: Complaint was not answered Amount in Dispute: $2,285.50 Amount Settled: $0.00

Customer Complaint

10/18/2021

We hired AOD to change 3 street signs in our HOA. Paid a Townhomes at Grassdale. We paid half up front were not told by sales the process would take months and have not been contacted back from the company since Aug 19 2021. I have texted emailed to no response on getting a date the job would actually be completed. Resolution Sought At this point I have no trust in this company and want an install date within the next 2 weeks or our money back.

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