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AdoreMe, Inc. complaints

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16 East 34th Street, 14th floor
New York, NY 10016 | Get Directions

(800) 433-2367

http://adoreme.com

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Total Amount in Dispute:
$1,073.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

7 complaints against AdoreMe, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
7	Unanswered

7 complaints against AdoreMe, Inc.

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1/23/2024

RESPONSE: Complaint was not answered Amount in Dispute: $325.00 Amount Settled: $0.00

Customer Complaint

12/28/2023

I sent back the merchandise in July then there was charges on my card for 287 dollars when I called they said they have the merchandise and refund my money back. Now it is December 3 more months later and I now have another debit card. They still took my money off my card plus their monthly 40 dollars fee that I canceled 3months ago. I am thinking about pursueing a lawyer over pain and suffering they made my car note late I have over drafts and no money for the holidays. Resolution Sought I want my money back plus harassment,agrevation, stress both physical and monitary. Then I want then to leave my account alone. I WILL NEVER USE THEM AGAIN AND ADVISE OTHERS NOT TO AS WELL.!!

7/6/2023

RESPONSE: Complaint was not answered Amount in Dispute: $315.55 Amount Settled: $0.00

Customer Complaint

6/12/2023

They keep charging my account and I'm not reviving the bones and I've cancelled my subscription multiple times but they keep charging my account Resolution Sought I would like my money back and compensation for pain and suffering because I'm homeless and they keep taking my money.

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