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Adscend Media, LLC complaints

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101 Colorado Street # 2807
Austin, TX 78701 | Get Directions

(469) 855-1071

https://adscendmedia.com/

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Total Amount in Dispute:
$51.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Adscend Media, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Adscend Media, LLC

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7/17/2025

RESPONSE: Complaint was not answered Amount in Dispute: $50.70 Amount Settled: $0.00

Customer Complaint

6/23/2025

Adscend Media owes me $50.70 I have install and sign up for this App Called AttaPoll on May 30, 2025 which is basically an App that pays you for completing surveys and online tasks. Anyway as soon as I was finished signing up for AttaPoll I decided to do one of the tasks, the task that I chose to do is called RockWallet the instructions are very simple just install the RockWallet App then sign up as a first time user and made a trade of $20, wait 48 hours then I will receive my reward of $50.70 but unfortunately it has been over 48 hours since I have completed the RockWallet task and I didn't receive my $50.70 reward so I contacted Adscend Media Support on June 2, 2025 about this issue. (AttaPoll are the ones who offers the online tasks, Adscend Media are the ones who give the rewards for completing the online tasks) after waiting 10 days for Adscend Media to reply back to me they basically refused to give me my $50.70 reward despite Adscend Media knowing that i followed the instructions correctly and provided all of the evidences. Resolution Sought I just want Adscend Media to give me my $50.70 reward.

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