Advance Auto Parts complaints

Sold my 17 year old son a Car Quest brand Mass Air Flow Sensor to fix a service engine soon light that came on in my 2012 Nissan Altima. After clearing the code and leaving the advanced auto, the light reappeared minutes after driving away. We scheduled an appointment with a mechanic to get it checked out as that is what the service clerk at the advanced auto had told us to do if that was not what was wrong with the car. He told my son that if the Mass Airflow Censor was not the issue he could get a refund. He also told my son if he wanted to get the code cleared he would have to visit a mechanic to clear the code, which contradicts what he later says to me when I visited them for a refund. I drove my car to the mechanic and had him resolve my issue, he did so and informed me that the Mass Airflow censor sold to my son was junk. He also informed me a functioning Mass Airflow Censor is supposed to read between 2.7 and 3.2, the reading from the Car Quest MAF was 9!! When my son returned to get a refund for the purchase, the same clerk who sold him the part told him that there was nothing he could do. He denied ever saying he would give him a refund and told him he would have exchanged the part if it was brought back before visiting the mechanic. He began to get defensive and my son called me to drive down and talk to him. When I told him I was going to file a complaint with the company, he encouraged me to, in a demeaning tone. We ended up paying $390 to fix the issue. Resolution Sought I would like a full refund and I would like disciplinary action taken against the clerk who sold my son the part. He was very rude and had a very bad attitude towards me and my son, at one point cussing at me to get out while I was leaving with my son. His name is Josh P as stated on the receipt.

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