Complaints for Advanced Health Scan in Newport Beach, CA

5000 Birch Street, Suite 9500
Newport Beach, CA 92660 | Get Directions

(877) 328-2322

http://www.advhealthscan.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they invested large amounts of money with the company on a project concerning health scan screening facility. Clients complain the company failed to even start the project.. Complainants allege the company failed to return their investment.

The company responded to most complaints by contacting the investor and offering new start-up and completion dates for the project. Some are advised that the project had been moved to another location, and not actually cancelled. Some were given a July, 2007 completion date. The company failed to directly address the customer's requests for refunds.

Complaint Closing Statistics

0 complaints against Advanced Health Scan closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Advanced Health Scan complaints