Find a reputable business?

Complaints and Resolutions

Affordable Auto Sales complaints

Read Complaints File Complaint View Full Report

363 Sebago Lake Road
Gorham, ME 04038 | Get Directions

(207) 615-9889

http://www.affordableautosales...

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$2,500.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Affordable Auto Sales closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Affordable Auto Sales

Sort by

1/2/2023

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/7/2022

Purchased 2015 Nissan. Small problem and was told not to worry they'd take care of. Hangs up in my phone call then stopped taking calls, avoids texts and messages Resolution Sought Fix the problem

5/2/2022

RESPONSE: Complaint was not answered Amount in Dispute: $2,500.00 Amount Settled: $0.00

Customer Complaint

4/6/2022

I am writing this letter with hope to find a fair and agreeable resolution. I bought my Nissan Rogue Jan 8th 2022 from Affordable Auto Sales in Gorham Maine; owner Jonathan Lydick. 363 Sebago Lake Road Gorham, ME 04038. Since, I have had this car I have had many issues. I don't know anyone to have when buying from a used car dealer. A list of issues and few I have been working hard to get fixed..& a few i have so far. Front driver side CV axle, passenger lower ball joint, those are fixed, plus an alignment, 90$. The exhaust hanger and heat shield still needs fixing. A big chunk of metal that is not a break dust shield, it is/was something that covered/protected a box with wires and sorts behind the rear passenger tire. Not yet fixed being other things are more safety issues. Covered up rusted areas on the car the paint fell off. The breaks, front to back including calipers need to be replaced. The rear is metal to metal scraping and grinding. I have not yet done as i needed to buy new tires for this car, almost 600.00 Also, get the U joint and drive shaft fixed, over 600.00$ I have limited income and need to pay bills, including the loan I have for this car. Priced the rear breaks and calipers, parts about 400.00$ plus labor. I have been unable to fix with limited income. I also need to fix U Joint and drive shaft. Not a cheap fix. Jon told me the tire preasure light senser was broke, i Resolution Sought Cont. Complaint as not enough room for all. I found when i put air in my tires; one particular tire it went out as normal. Tires were rough, and always losing air. The tires that he had on it are not n have not been on the market for sale for some time i was told by a long time mechanic. Not sure where he got those tires but they were not good tires. None of this is cheap, and after paying almost 7.000.00$ for this car i don't feel Jon was honest nor his mechanic It has taken me time.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile