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Affordable Recovery Housing complaints

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13811 Western Avenue
Blue Island, IL 60406 | Get Directions

(708) 299-0758

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Affordable Recovery Housing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Affordable Recovery Housing

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7/10/2022

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

6/14/2022

This place recruits you then pretty much treats you like a slave. It is unsanitary they have goats that urinate and stool all over the patio. They charge you 50 percent of the money you make at the job they send you too . The meals are frozen and used over a months times when it is already expired. They are reviving finding from the state and keeping it a secret. They sell tobacco products and they also are racist and kick black people out at a alarming rate. I'm pretty sure this business is breaking more than one law. There are cracks and leaks all over the facility to the point where some areas flood. They also make you sign a waiver saying you can't sue them after they get you here. I believe this business should be investigated. They made us pass out flyers today without pay for a alternative business the owner has. This is unsanitary unlivable conditions and I believe this business should be investigated. Resolution Sought Fix all the above problems and a orderly fashion especially the $285 a week payment for a bed. Please look into this business they definitely are breaking laws.

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