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11040 Santa Monica Blvd. Unit 211
Los Angeles, CA 90025
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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against

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RESPONSE: Agreed to make an adjustment Amount in Dispute: $120.00 Amount Settled: $0.00

Customer Complaint


Said there was free returns not so had to pay to ship back they won't answer email or phone this co is a scam. Resolution Sought Pay for return we sent receipt for return won't respond.

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Company Response


I apologize for this inconvenience as I have issued you for your return shipment fee of #123.44.

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Customer Rebuttal


Finally got refund on shipping not on fixtures amazingly bad this has been going on for a month

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Company Final Response


We issued refund on remainig balance back to credit card and remaining is being mailed via a check. please advise with any issues.

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