Complaints for AFT Business Services, Inc. in Newport Beach, CA

250 Newport Center Drive Suite M105
Newport Beach, CA 92660 | Get Directions

(949) 612-2710

http://www.aftbizservice.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

The company has generated a pattern of complaints alleging unfulfilled contracts and failure to obtain corporate credit advertised. Complainants allege they purchased incorporation assistance and services to help them establish large lines of credit. Although complainants are advised the credit would be available shortly after their incorporation clients reported no credit lines were established on behalf of their business and they were unable to obtain refunds. Others claimed they received no information or services at all and the company refused calls and other attempts to make contact once their money was received. Most complainants request refunds.~~The company responds to a few complaints by issuing refunds or explaining why the complainant is ineligible for refund.

Complaint Closing Statistics

0 complaints against AFT Business Services, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

AFT Business Services, Inc. complaints